Effective Date: July 24, 2024
1. Introduction
Welcome to BlueTel. By using our services, you agree to comply with and be bound by these Terms and Conditions and our Privacy Policy. Please review them carefully. If you do not agree to these terms, you should not use our services.
2. Services Provided
BlueTel provides customer communication services through SMS and email, including appointment reminders, service updates, and account-related notifications. These communications are sent only to users who have provided explicit consent by submitting their phone number and/or email through our website or during account setup.
3. User Responsibilities
You agree to provide accurate and complete information when requested. You are responsible for maintaining the confidentiality of your account and for all activities that occur under your account.
4. Opt-In and Opt-Out
By submitting your contact information via our website (e.g., our Contact Us page) or by communicating with us directly, you provide explicit consent to receive SMS and/or email communications from BlueTel for purposes related to your account or services you have requested.
- SMS: You may opt out of SMS messages at any time by replying “STOP” to any message. To receive help, reply with “HELP.”
- Email: You may opt out of emails by clicking the “unsubscribe” link in any email message.
Standard message and data rates may apply depending on your mobile carrier plan.
5. Privacy Policy
We are committed to protecting your personal information and your privacy. BlueTel only collects and uses your contact information to provide the services you’ve requested.
- Use of Information: We use your phone number and/or email address solely to communicate directly with you for service-related matters such as appointment updates, support, and notifications.
- No Sharing: We do not share, sell, rent, or disclose your phone number, email address, or any other personal information to any third party for marketing or any other purpose, unless required by law.
- Security: We implement reasonable physical, electronic, and administrative safeguards to protect your information against unauthorized access, disclosure, or misuse.
We do not send promotional messages, and we only use your contact details in connection with the services you request or initiate.
6. Prohibited Uses
You may not use our services for any unlawful, fraudulent, or unauthorized purpose. You agree not to interfere with or disrupt the operation of our services or attempt to gain unauthorized access to our systems.
7. Limitation of Liability
BlueTel will not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services. Our total liability to you for any claim arising from or related to these terms is limited to the amount you paid (if any) for our services.
8. Changes to Terms
We may update these Terms and our Privacy Policy periodically. Any updates will be posted on this page along with an updated effective date. Continued use of our services after changes are posted constitutes your acceptance of those changes.
9. Contact Us
If you have any questions about these Terms or our Privacy Policy, or if you need help with your account, please contact us at:
📧 Email: support@bluetel.com