Effective Date: July 24, 2024
1. Introduction
Welcome to BlueTel. By using our services, you agree to comply with and be bound by these Terms and Conditions. Please review them carefully. If you do not agree to these terms, you should not use our services.
2. Services Provided
BlueTel offers customer care services through SMS and email communication. Our services include providing support, updates, and important account-related information based on user requests.
3. User Responsibilities
You agree to provide accurate and complete information when requested. You are responsible for maintaining the confidentiality of your account and for all activities that occur under your account.
4. Opt-In and Opt-Out
By initiating contact with BlueTel or subscribing to our services, you consent to receive SMS and/or email messages from us for the purposes of account updates and customer support. You may opt out of receiving SMS messages at any time by texting “STOP” to the number you received messages from. To receive help, text “HELP” to the same number. For email communication, you may opt out by following the “unsubscribe” link in any email.
5. Privacy Policy
At BlueTel, we respect your privacy and the trust you place in us by providing your personal information, including your phone number and email address.
- Use of Information: We only use your contact information (phone number and/or email) to communicate directly with you regarding your account and to provide updates related to the services you requested.
- No Sharing: We do not share, sell, or rent your phone number or any personal information with third parties, except where required by law.
- Security: We take reasonable measures to protect your information from unauthorized access or disclosure.
For more details, please refer to our complete Privacy Policy.
6. Prohibited Uses
You may not use our services for any illegal or unauthorized purpose. You agree not to interfere with or disrupt our services, including any attempt to gain unauthorized access to our systems.
7. Limitation of Liability
BlueTel will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of our services. Our total liability to you for any claim arising out of or relating to these terms will not exceed the amount you paid for the services.
8. Changes to Terms
We may update these Terms and Conditions from time to time. We will notify you of any changes by posting the new Terms and Conditions here and updating the effective date.
9. Contact Us
If you have any questions about these Terms and Conditions, or if you need any assistance with your account, please contact us at support@bluetel.com.